Coaching efficiently

OBJECTIVES OF THE SEMINAR

• To make participants sensitive to the principles to observe and behavioural rules to follow for efficient and justified coaching
• To help them make sure that the staff member is coached diligently, including identification of their strengths and weaknesses
• To teach them the techniques that enable to transmit efficiently a message and to incite others into action
• Refresh the laws of adult pedagogy to consider when managing people
• To give them concrete tools that will support in their mission.
• To help them handle difficult situations and resistance to change.

PROGRAM OF THE SEMINAR

• What is the exact role of a coach
• What can the staff member expect from his coach
• The various manners of coaching
• The attitudes and behaviour to adopt in order to make coaching efficient and justified
• The main guidance techniques
• How to develop a coaching style adapted to each situation and to each staff member
• Evaluating strengths and weaknesses of the staff member
• The laws of pedagogy of adults
• The behavioural rules to observe
• The pitfalls to avoid
• How to organise coaching follow-up
• Continuity and how to develop its set-up
• How to structure
• The continuity techniques
• The art of asking the right questions
• The principal techniques of communicating a message efficiently
• How to enhance listening and participation
• How to ensure a good comprehension of the message
• Techniques to stimulate memorising
• Base techniques to mobilise others and to incite them into action
• The motivation techniques
• Empathy
• Techniques of involvement
• How to reinforce one’s charisma and one’s capacity to convince
• How to adapt one’s behaviour to the different types of staff members
• The different profiles of staff members
• How to identify each of these profiles
• Managing them in practice
• Handling difficult situations
• Recommendations to face indifferent or negative people
• Handling personal defence mechanisms
• Summary and conclusions